As reported by CNN, among the stolen information is the emails of the passengers, details of their trips, and the credit card numbers of some 2,208 customers. The attack has been highly sophisticated, the company notes in a statement sent to the British stock market. EasyJet, who has apologized for the massive theft, will contact each customer to inform them of the data that has been stolen.
It has been given until May 26 to complete the round of contacts. Those affected by the theft of credit cards have already been informed, says the company in the statement.
Despite the precautions to be taken to prevent emails and personal information from being used, EasyJet notes that there is no evidence that any personal information of any nature was misused.
In the letter, they reiterate that affected customers will be asked to be especially cautious if they receive unsolicited emails or communications requesting financial information or more personal information, including those that may come from the EasyJet and EasyJet Holidays websites.
The company has not specified whether those affected include Asian or European national clients. It has become clear that due to Covid-19 there is great concern about the use of personal data for scams.
At this point, the British airline, which can be fined for theft, notes that it “takes the security of its customers’ information very seriously.” Moreover, it is investing heavily in protecting its customers, its systems, and your data from attacks by hackers.
Not surprisingly, cutting investments to safeguard the case from the coronavirus does not affect security or essential projects.
An airline ‘British Airways’ once paid a fine of $138 million for the theft of information from 309000 customers.
This is not the first time that an airline has suffered information theft. In 2018 British Airways acknowledged that reservations made between August 21 and September 5 of that year had been intercepted thanks to “a very mobilized, malicious and criminal attack”.
During those weeks, the attackers stole names, surnames, email addresses, card numbers, and their expiration dates and security codes from some 308000 customers. As a result, British Airways had to pay a fine of $183 million.
Also in 2018, Cathay Pacific suffered a major breach of its systems that affected 9.4 million customers, and in February of this year, around 80000 Transavia passengers had their personal information exposed by a cyber attack.
Easyjet Assumes That Planes Will Go With Fewer Seats To Fly Again
It plans to reduce its current fleet by up to 30% in the worst-case post-corona scenario. The airline has achieved an extra loan of $1.5 billion and has the liquidity to survive a year off.
The Government is working on a transition plan so that people gradually regain freedom of movement and thus avoid a rebound in coronavirus infections.
Among the measures being studied, it is to maintain social distance in the means of transport in the first stage and to generalize sanitary controls in airports and stations in a second stage.
Although nothing has been decided yet and they do not know how long “the transitional hiatus” will last, the airlines are already working with the scenario of having to fly with the planes half full to reactivate operations.
This was stated by the CEO of EasyJet, Johan Lundgren, who assumes that they will have to leave empty seats in the ranks to maintain safe distances.
This limitation implies that the planes will have to fly with 33% of their seats empty, which will increase many unit costs making it difficult to make operations profitable in the first phase in which demand will also be much lower.
In the US, firms like Delta have implemented the policy of leaving the middle seat empty to guarantee social distance. However, in Britain or France, it has gone a little further and is only allowed to sell a third of the seats available on trains, buses, and airplanes, which makes the service unfeasible.
If the limitation of aircraft capacities or the restriction of mobility of the older population is maintained over time, airlines will have trouble surviving and you could see a slightly higher price environment.
EasyJet: A Smaller Airline?
The airline sector faces a period of uncertainty but is already preparing for the economic crisis that will follow the coronavirus pandemic. Thus, companies are reducing their size with the expectation that demand will not recover to 2019 levels until the end of 2021 or 2022.
Investment banking firm Cowen forecasts that US airlines will be 33% smaller and that It takes about three years for the domestic market to recover, while the international one will not return to pre-coronavirus levels until 2024.
Against this background of further weakness, EasyJet has restructured its growth plan with delays in the delivery of 24 aircraft, the suspension of leasing agreements, and the sale of aircraft.
Thus, the airline plans to close 2020 with a maximum fleet of 342 aircraft compared to the 352 estimated before the crisis. In 2021, the company’s maximum fleet would be 332 units compared to the 354 collected in the previous plan and the minimum would be 302.
In 2023, the range of the planned fleet moves between 281 and 353 aircraft compared to the range from 304 to 383 before the crisis, which implies that in the most pessimistic scenario, the EasyJet fleet would decrease by 31% between 2019 and 2023.
Easyjet: Cut Its Maximum Fleet Target By 8% By 2023 Due To Lower Demand
Cutting the size of the fleet and delaying the reception of the planes is part of the cost reduction plan that the company has launched to survive the crisis and maintain its productive fabric to be able to operate again.
EasyJet has managed to cut its weekly expenses from $ 130 million to fixed $ 30-40 million, implying that with the liquidity it has right now it could survive a year without operating.
That is, with all aircraft on the ground. And it is that the firm has executed a financing program that will add almost $2 billion in additional funds, strengthening its liquidity position.
EasyJet expects to have recurring pre-tax losses in its first fiscal semester between $ 185M and $ 205M, representing an improvement over the pre-tax loss for FY 2019 of 275M. Performance our first half of the year, before the coronavirus impact, was very robust, demonstrating the strength of the EasyJet business model.
EasyJet Data Breach: Are Companies Ready For The Next Cyberattack?
Companies have spent $89 billion on security in three years. They should stop buying because they use 20% solutions. A fish tank’s internet-connected thermostat was the door a hacker found to sneak into a London casino network last year to steal its database of selected customers.
It is a small security hole that cybercriminals took advantage of to circumvent the hundreds of thousands of dollars that the company had invested in protecting their information.
But not all cyber attacks, numbering in the hundreds of thousands, are as sophisticated as they think and all have the same weak point: people and email.
75% of cyber attacks originate from malicious emails, which is why email is the most important vector to protect. Companies need to check if they are prepared to face the next cyber assault.
But are they? For the most part, no! And, all the security products that are already implemented in the different companies are only used at 20% of their capacity. This is why, despite the heavy investment made in walls, shields, and lures (billions of dollars in the last three years), the systems are not as armored as they should be.