Outsourcing may have started as a means for businesses to cut costs, but it has since evolved into a strategic tool they use to boost their productivity and drive growth.
Today, offshore outsourcing grants global companies access to top-tier talent, tech capabilities, and resources, all at rates that wouldn’t be possible to attain in their local markets.
Outsourcing in the Philippines is a prime example of this. The country’s workforce is arguably one of the most skilled and hardworking in the world.
The low labor cost and the government’s business-friendly policies make it a go-to destination for startups, growing businesses and established corporations alike.
In the offshore outsourcing space, one name that takes the lead is Emapta.
About Emapta
Emapta was inspired by the experiences that its CEO and Founder, Tim Vorbach, had when he decided to outsource his call center operations to the Philippines.Â
After discovering the rich talent pool the country has to offer and being determined to provide businesses all over the globe with an outsourcing team that can be tailored to their exact needs, Tim launched Emapta in 2010.
Since then, it has helped hundreds of companies worldwide improve their operations’ efficiency and profitability.
It’s also created thousands of jobs for highly talented professionals.
Emapta initially established its main operations in the Philippines. However, it has since expanded to Sri Lanka, Colombia, Macedonia, and Malaysia.
Interestingly, the name Emapta is an amalgamation of the initials of Tim’s family members: Elizabeth, Mark, Amanda, Paul, Tim, and Adrian.
Tim is big on family values, and he wanted his business to reflect that sentiment.
Emapta’s ServicesÂ
Emapta provides expertly curated offshore staffing services that align with businesses’ operational standards, embody their brand values, and perfectly blend with their workplace culture.
Whether a client wants to recruit one or two qualified professionals to supplement their existing team or build an entire department from the ground up, Emapta is up to the challenge.
Premium Talent Acquisition
Emapta has vast experience in recruiting and retaining specialists in the following fields:
- Accounting and finance
- Education
- Engineering and construction
- Healthcare and pharmaceutical
- Hospitality and tourism
- Information technology
- Insurance
- Legal process outsourcing
- Logistics and transportation
- Mortgage processing
- Professional services
- Real estate
- Recruitment and human resources
- Retail and e-commerce
- Sales and marketing
- Wholesale trade
Dedicated Offshore Teams
“Your Team, Your Way” is Emapta’s pledge to clients. It’s a company-wide credo that they uphold in every partnership they enter.
With Emapta’s help, businesses have been able to build full-scale offshore teams with expertise in a variety of areas, including:
- Bookkeeping
- Paraplanning
- Payroll support
- Business development
- Creative services/Copywriting
- Digital marketing
- Inbound & outbound sales
- Post-sales/Customer Success
- Administrative support
- Customer support
- Data Entry & transcription
- HR & recruitment services
- Legal services
- Database Administration
- Web development
- Information security
- Network operations center
- Technical support/Help desk
- Architecture & design
- Engineering
Emapta’s Recruitment Process
When you decide to outsource your staffing needs to Emapta, they make it their priority to source only the best candidates who fit the job description.
Their five-step recruitment process entails the following:
1. Listening and Learning
First, they familiarize themselves with your business, operations and culture.
Second, they delve into the specifics of the role you want to fill to understand the required skills and experience and outline the ideal candidate’s profile.
And finally, they present you with a strategy for recruiting potential talent and make sure it’s in line with your pre-set criteria.
2. Talent Search
Once you’re on board with the initial profile, Emapta’s team assigns an industry expert to find and evaluate potential candidates.Â
During this stage, they assess each applicant’s skillset, experience, and competency in-depth before sending you a shortlist of the profiles and resumes that match the role for your review.
3. Interviews
After you’ve chosen your top picks, the company sets up a series of interviews so you can decide which candidate is the best fit for the role.
They then work with you to draft enticing job offers and present them to your ideal hires.
4. Background checks and setup
Once your top candidate accepts the job offer, Emapta proceeds to conduct detailed background checks, including medical exams, past work references, and police checks.
After that, the company sets up your new team member in their system and grants them access to all the tools they need to perform their tasks according to your specific requirements.Â
5. Onboarding
Lastly, your assigned customer experience manager will guide you and your new hire through the onboarding process. At this point, you’ll be able to train your new employee on how best to fulfill the duties of their role.
The Emapta Advantage
Many BPOs boast skilled talent acquisition, exceptional recruitment processes and post-hiring services. However, Emapta stands out from the crowd in many ways.
- Expertise
The company has a team of highly skilled recruitment experts with vast experience in several fields. In working with these specialists, you will find professionals to fill the job requirements and fit in with your corporate culture.
- Competitive Pricing
Low cost doesn’t mean low quality with Emapta. Their locations in the Philippines and Sri Lanka allow them to offer clients affordable rates and still uphold the highest possible hiring standards.
Plus, they provide an outsourcing cost calculator so you can accurately estimate your staff costs before you commit to anything.
- Security
With Emapta, your data is protected by bank-level security protocols across the board.
All their offices and systems have stringent digital (authentication, encryption and secure passwords) and physical (CCTV and Biometric) security measures.
That way, you can rest assured that your business’s data is safe and focus solely on growing your business.
- Scalability and Flexibility
Emapta allows you to adjust your outsourcing requirements as they change.
You can dictate your team’s size, structure and scope, from one-off projects to short-term tasks to permanent positions, to accommodate your needs.Â
Find the Perfect Offshore Team with Emapta
By now, you’ve undoubtedly arrived at the conclusion that Emapta is the optimal choice for your staffing needs.
So, whether you’re looking to hire a handful of employees or create a full-fledged offshore team, contact Emapta’s Growth Specialists today to get started.